How to play the character information in dialogflow CX ? I want to play the uppercase/lowercase info

[Mohammad_Anas]

Hi all ,
I am to trying to read out the upper case / lower case information while reading  out the username to the end user .
I've tried :  <say-as interpret-as="characters" format="glyphs">Jö_4 2</say-as> 
but this glyphs attribute doesn't seem to work on df

please let me know if there is any other way to do it.
All the help is appreciated

[xavidop]

Looking at the documentation I think there is not an way of reading out upper case / lower case: https://cloud.google.com/text-to-speech/docs/ssml#ssml_timepoints

Best,

Xavi

[Mohammad_Anas]

Thanks Xavi ,
It seems like DF CX does not fully support the format attribute ,

The above tag I that I tried I took it from here : https://www.w3.org/TR/2005/NOTE-ssml-sayas-20050526/#S3.4
but seems like this doesn't work

[xavidop]

yeah, Dialogflow CX uses Google TTS so this is all you can use:https://cloud.google.com/text-to-speech/docs/ssml#ssml_timepoints

Im sorry!

Xavi

[Mohammad_Anas]

Sure , Thanks for the help though !